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Repairing a Pre-lit Christmas Tree?

We just got a 9 ft Christmas tree (National Tree Company) that has 4 sections and 10 different light settings. The 3 section is out of sync with the other 3 sections. When it is white the others are colored and vice versa. Is there any way to sync them?

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October 6, 20200 found this helpful

I would go right to the source:

National Tree Company Contact Information

Customer Service: service@nationaltree.com
Toll Free: (888) 494-7278

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