Changing Color Pre-lit Christmas Tree Lights Out of Sync

Our Martha Stewart Living Christmas tree is pre-lit with lights that can be clear, multi color, or changing between the two. The tree is in 3 pieces. All of the lights work, but the lights are not in sync. When the top two sections are multi-colored the bottom is clear and vice versa. The changing of the colors is also out of sync. We had this issue a couple of years ago, but can not remember how we solved it and can no longer find a solution on-line. Any help would be greatly appreciated.

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November 25, 20190 found this helpful
Best Answer

I do believe that there are fuses for each section of the lights. You should try and remove the fuses, unplug the lights from the base of the tree, now plug in the lights to the base of the tree, add the fuses back in and turn on the tree lights again. This normally should sync the lights back up.

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December 22, 20190 found this helpful

I had to replace the bottom section lights now the colors are out of sequence. Bottom doesnt match the top two sections

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November 27, 20190 found this helpful
Best Answer

This could possibly be that one of the lights might be out and causing the syncing issue. Or a possibly blown fuse. Check to see if you have any bulbs missing or not working and replace it, to see if that helps.

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November 24, 20190 found this helpful

Contact the company directly here: martha-stewart-living.pissedconsumer.../customer-service.html

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